Frequently requested information + FAQs

Dress Code:

Smart casual means: No blue denims or jeans (black ok), No trainers, No Sport logo type shirts, No Caps – Most customers make an effort to be smart, wearing a jacket and tie is quite common for men.


Opening times:

Live music evening -Bar & Restaurant
Friday & Saturday (unless advertised otherwise on “What’s on Page”) 7:30pm - till 1:30-2am

Sporting events –

Reservation/administration office:
Monday and Friday 9.00am - .15:30pm
Tuesday and Thursday 9:00am – 13:00pm


Local accommodation:

The Madejski Millenium Hotel is within the stadium complex and is a 5 minute walk from us. This is a 4 Star hotel, at weekend our diners can benefit from a preferential rate of £60.00 - per room (2 people), subject to availability. Call on: 0118 9253500
http://www.millenniumhotels.co.uk/millenniumreading


Local Taxis

These are called by our staff, normally within 10 minutes of request.


Age limit

25 is the minimum age for our live music evenings, however if someone in your party is under 25 and they are eating in the restaurant, then they are permitted to join you. We do not permit children under the age of 16 on live music evenings.


"Sit down time"

This is a time you would have been given when you made a reservation in the restaurant. We ask you be here a minimum of 15 minutes (30 minutes in December) before this time to allow you time to have a drink. On very busy nights with a small kitchen we cannot cook all the food at the same time, nor would we wish to, so we allocate you a slot. If you are late we may well have allocated your slot to other customers, so we would ask you to be patient, we will prepare and cook your food ASAP, without causing a delay for other customers.


Band start and timings

Bands will normally go on stage at 9:30pm, and perform 2 or 3 sets, depending on band and will normally finish between 12:30 and 12:45am. If you arrive early you may see the band setting up and doing sound checks, many customers find this interesting to watch.


Cancellation/refund policy:

All bookings reservations ticket sales once confirmed by a payment however made are sold on the basis they are not cancellable refundable or transferable. When a booking is made a ticket is allocated and this ticket is removed from sale to anyone else and therefore cannot be sold again. If a payment has been made in error, please contact info@thejazzcafe.co.uk, refunds are at managers discretion.

T & C for Private Events


Company Information:

Navent Ltd trading is trading as: The Jazz Cafe, Madejski Stadium, Shooters Way,
Reading RG2 OFL.
Registered in England and Wales.
Place of registration: Cameron & Associates Ltd, 35 Lowlands Road, Harrow, Middlesex,
HA1 3AW.
Registration number:
Vat Number: GB 174 4603 08